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Guides for merchants taking skin payments and answers for customers who paid with skins.
Getting started6 articles
Create an account, submit a project, test your integration and go live.
- How SkinPlata payments work
- Create your account and first project
- Project review: what we check and when
Payments & checkout4 articles
Payment links, the hosted checkout, statuses and Steam trade protection.
- Payment statuses explained
- Trade protection and releasing early
- Create a payment link in the dashboard
API, plugins & webhooks5 articles
API keys, ready-made plugins and SDKs, webhooks and common API errors.
- API keys: project key and secrets
- Plugins and SDKs for your platform
- Set up webhooks and verify signatures
Balance & payouts4 articles
Your USD balance, its history, payout methods and payout statuses.
All articles
Buying & sending skins3 articles
Buy skins from the market with your balance and send them to a customer.
- Buy a skin and send it to a customer
- Purchase statuses and what they mean
- Failed purchases and refunds
Account & security4 articles
Sign-in, two-factor codes, password resets, email, username and language.
All articles
For customers paying with skins6 articles
Paid a shop with skins? Trade links, held trades and checking your payment.
All articlesPopular
Most read answers
Buy a skin and send it to a customer
Spend your balance on a skin from the market and have it delivered straight to your customer's Steam trade link, from the dashboard or API.
Check a payment and who to contact
Look up your skin payment with its payment ID on the find a payment page, and learn when to contact the shop and when to contact us.
Create a payment link in the dashboard
Make a checkout link without any code: pick the project, game, currency and limits, then send the link to your customer.
Failed purchases and refunds
When a skin purchase fails or is not delivered, the hold is released or the refunded amount goes back to your balance. How it works.
Fees on payments, purchases and payouts
What SkinPlata charges on skin payments, market purchases and payouts, and where you can see the rate that applies to your project.
Trade protection and releasing early
Steam can reverse a traded item for up to 7 days. When your balance is credited, what Release early does and how reversals are handled.
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