Help Center
Account & security: help and guides
Sign-in, two-factor codes, password resets, email, username and language.
- Turn on two-factor sign-inProtect your balance with a code from an authenticator app at every sign-in and payout. How to turn two-factor sign-in on or off.
- Reset a forgotten passwordForgot your password? Request a reset link by email, choose a new password within an hour, then sign in again. Here is how it works.
- Change email, username or languageChange your username or account email in the dashboard, confirm a new email by link, and choose one of eight languages for SkinPlata.
- Can't sign in or confirm your emailLocked out, too many attempts, no confirmation email or a suspended account? Common sign-in problems and how to fix each of them.
Still need help?Write to us: a person answers, usually within one business day.
Contact support