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For customers paying with skins

Make your Steam inventory public

Checkout says no tradable items found? Set your Steam inventory to Public in your privacy settings, then reload the items on the checkout.

Updated · SkinPlata team

The checkout can only read your items if your Steam inventory is public. If it says it found no tradable items, check this first.

Make it public

  1. On Steam, open your profile and choose Edit Profile.
  2. Go to Privacy Settings.
  3. Set My profile to Public, and Inventory to Public.
  4. Changes save on their own. Go back to the checkout and press Reload.

You can make it private again after your payment is complete.

Still no items?

  • Wrong game: the checkout loads one game. Check that your items are for the game shown.
  • Items are not tradable yet: new purchases from the Steam store or market, and items received in a recent trade, can be locked by Steam for some days. They show up once they become tradable.
  • Your account cannot trade: Steam limits trading on accounts without Steam Guard, with a trade ban, or after a recent password or device change.
  • Steam is slow: Steam sometimes takes a moment to show changes. Wait a minute and reload.

If your items load but some cannot be picked, see Why some items are not accepted.

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